How to reach us
General inquiries
For questions about content, corrections, or general inquiries:
Email: [email protected]
Response time: We aim to respond within 2-3 business days.
Security issues
For security vulnerabilities or concerns:
Email: [email protected]
Security policy: See /.well-known/security.txt
Response time: We aim to acknowledge security reports within 48 hours.
Content corrections
If you find technical errors, broken links, or outdated information:
Email: [email protected]
Include:
- Page URL
- Description of issue
- Suggested correction (if you have one)
- Your expertise/source (helps us verify)
Citation and attribution questions
For questions about citing content or attribution:
See citations policy first.
For specific questions: Email: [email protected]
What we can help with
- Technical questions about content
- Correction submissions for errors
- Citation guidance for academic or professional use
- Link exchange requests (relevant technical content)
- Content suggestions for topics to cover
What we cannot help with
- Technical support for your specific systems (content is reference only)
- Consulting services (we provide documentation, not consulting)
- Custom development (this is a documentation site)
- Emergency response (contact your ISP or hosting provider for urgent issues)
Response expectations
What to expect
- Acknowledgment — we confirm receipt of your message
- Review — we evaluate content/technical questions
- Response — we provide answer or indicate if we need more information
- Follow-up — if needed, we may ask clarifying questions
Response times
- General inquiries: 2-3 business days
- Security reports: 48 hours
- Corrections: 3-5 days (including verification time)
Note: These are target times, not guarantees. Complex questions may take longer.
Before contacting
Check documentation first
Many questions are answered in existing content:
- Infrastructure hub — hosting and DNS questions
- Operations hub — troubleshooting and monitoring
- Security hub — security configuration
- Connectivity hub — ADSL and network issues
Search the site
Use browser search (Ctrl+F) on relevant hub pages to find specific topics.
Check status
If the site seems down or broken:
- Try different browser or device
- Check if your network has connectivity
- Clear browser cache and try again
Location and jurisdiction
wplus.net is operated as a reference documentation project. Content is accessible worldwide but may not be applicable in all jurisdictions.
For legal inquiries: Email: [email protected]
Privacy
Communications with us are handled according to our privacy policy.
We don't share your contact information or correspondence with third parties unless legally required.
Note: Email addresses listed above are examples. Replace with actual contact addresses when deploying.